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The City of Edinburgh Council has has made every effort to ensure that this website is as accessible as it can be for as wide a range of users as possible.

This page contains a few pointers that might help you get the most out of your use of the website if you do have a particular accessibility requirement.

Accessibility Guidelines

This website is run by Un.titled. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Ease of Use

We know some parts of this website are not fully accessible:

•    most older PDF documents are not fully accessible to screen reader software
•    live video streams do not have captions
•    some of our online forms are difficult to navigate using just a keyboard

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. 
If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact us.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information

The City of Edinburgh Council is committed to making its Culture Edinburgh website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to violations listed below:

•    Duplicate-id - multiple instances within the logo SVG

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 23.09.2020. It was last reviewed on 23.09.2021.

This website was last tested on 02.09.20. The test was carried out by Un.titled.

The whole site has been tested, using the following audit tools:
•    Axe Dev tools
•    Accessibility Insights for Web


Contact Us

If you have any further questions or comments on the accessibility of the site, please contact us.

Contact Us